Privacy policy
At SANOVO TECHNOLOGY GROUP ("STG") data protection and confidentiality is a high priority. This privacy policy sets
out clear guidelines for how SANOVO TECHNOLOGY GROUP processes your personal data. Further, we explain how we
use the personal data that you leave and/or provide when you visit our website and use the various services on the
website.
1. Data controller and contact information
This website is operated and owned by:
SANOVO TECHNOLOGY GROUP
Datavej 3
5220 Odense SØ
Denmark
Tel.: +45 6616 2832
Email: info@sanovogroup.com
2. Collection of personal data
You will always be informed in connection with collection of personal data about you. The personal data collected by us
may include, for instance, your name, your email address, and similar identification data, information about an online
purchase and about your navigation on the website.
In connection with the submission of your data it will always be stated whether the submission is voluntary or necessary
for completing the desired action, such as the completion of a transaction in our web shop.
Your personal data is collected in one or several of below cases:
- When you sign up for STG newsletter [https://www.sanovogroup.com/]
- When you download STG brochures [https://www.sanovogroup.com/]
- When you ask STG to contact you [https://www.sanovogroup.com/)
- When you buy goods online at [https://portal.sanovogroup.com/]
If you use your email address in more than one of the above cases, your personal data will only be collected and
registered in one place. This way your information is already stored when you shop at us, and you will not receive the
same marketing material from [STG] more than once.
3. Use of personal data
Personal data is collected and will be used in connection with:
- Completion of orders in our web shop
- Sign-ups for newsletter
- Management of user accounts/profiles
- Send-outs of other marketing material, including invitations to events
- Collection and evaluation of consumer reviews
- Overview of purchase history
- Statistics
- Other marketing initiatives
Please note, that we will only use your personal data to send marketing material if you prior have given your explicit
consent, unless legislation allows us to contact you without your prior consent.
STG keeps statistics about which areas of the site our users visit and which products the users prefer. This data does
not contain personal data. Knowledge about the users’ use of the website is gained with help from the collected data.
This information is used to improve the website. We do use data about how our users navigate, to better understand
how our users use the [https://portal.sanovogroup.com/], and from that we try to improve the website. We are not
able to see where you come from or where you are going on the internet after you leave our site. Furthermore, we
collect information about what products our users, as a unit, prefers. This information is also used to improve the
website. We do not sell or otherwise disclose information about how our user navigate and use our website. We do not
sell or disclose information about your purchase history to third party.
4. Transfer to other data controllers
We do not transfer your personal data to a third party without your consent. Under specific circumstances and with
reference to legislation, it might be necessary to transfer information to public authorities or the police. For example,
information may be disclosed to the police in case of suspicion of credit card fraud.
5. Disclosure to data processors
Information that is used for delivery of goods is disclosed to the shipping company used by STG. Your personal data is
also disclosed to partners of STG who deliver services on behalf of STG, for example in relation to send-outs of
newsletters. These partners only process the personal data on behalf of STG and in accordance with the instructions of
STG.
In the case of a re-organization, full or partial sale of the company, any disclosure in such connection will be in
accordance with current legislation for the processing of personal data.
6. Transfer to third countries
Your personal data will be shared within STG and the global divisions. We will delete your personal data when we no
longer need to process them in relation to one or more of the purposes set out above in section 4. However, the data
may be processed and stored for a longer period in anonymized form.
7. Cookies
We use cookies on our website. You can read more about the use of cookies in our Cookie Policy, which you can find
on the following link: https://www.sanovogroup.com/cookie-policy/
8. Security
We have implemented security measures to ensure that our internal procedures meet our high security policy standards.
Accordingly, we strive to protect the quality and integrity of your personal data.
9. Your rights
You are at any time entitled to be informed of the personal data about you that we process, but with certain legislative
exceptions. You also have the right to object to the collection and further processing of your personal data including
profiling/automated decision-making. Furthermore, you have the right to have your personal data rectified, erased or
blocked according to the rules. Moreover, you have the right to receive information about you that you have provided
to us, and the right to have this information transmitted to another data controller (data portability).
10. Withdrawal of consent
You may, at any time, withdraw any consent you have given and we will delete your personal data, unless we can
continue the processing based on another purpose. If you wish to withdraw your consent, please contact us at
info@sanovogroup.com.
11. Links to other websites etc.
Our website may contain links to other websites or to integrated sites. We are not responsible for the contents of the
websites of other companies or for the practices of such companies regarding the collection of personal data. When
you visit other websites, you should read the owners' policies on the protection of personal data and other relevant
policies.
12. Amendment of data etc.
If you want us to update, amend or delete the personal data that we have recorded about you, wish to get access to
the data being processed about you, or if you have any questions concerning the above guidelines, you may contact us
at info@sanovogroup.com.
13. Complaints
If you wish to appeal against the processing of your personal data, please contact us by email, telephone or letter as
indicated in section 1 above. You may also contact the Data Protection Agency, Borgergade 28, 5., 1300 Copenhagen
K.